- General FAQs
- How long does it take to ship another DVD once a DVD has been checked in?
- What are the different BLOCKBUSTER Online® rental plans and prices?
- Can I return my online rental DVDs to my local BLOCKBUSTER® stores?
- How many DVDs can I rent each month with BLOCKBUSTER Online®?
- Will BLOCKBUSTER® charge me for movies that have been lost in the mail?
- How do I get movies to ship once I've added them to my Queue?
- Have more Questions?
- Why Choose BlockBuster
- Blockbuster Blog
Will BLOCKBUSTER® charge me for movies that have been lost in the mail? |
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Answer |
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We understand that DVDs sometimes get lost during the shipping process, so we will replace the occasional lost disc at no charge. To report the issue on our website, Sign In to your account, click on the "Manage/Edit" link from the mini-Queue on the right of your screen. From the Shipped Movies list, click the "Report Problem " link for that movie, located on the right side of the page under DVD PROBLEM. You can find additional information in the BLOCKBUSTER Online® Terms and Conditions. |
